REFUND POLICY
Money Back
Guarantee is valid till 30 days of order
placement, provided that other terms are
applied.
In result
of unsatisfactory work, you can claim your
refund via three modes:
i)
Toll-Free # (332) 253-4338
ii) Live
Chat
iii) Email
us on any official ID
If you are
not satisfied with the initial Responses
provided by Core Content Pros, there is no refund
if your project moves to round two of content
writing. You may request a refund by sending a
written Refund Request. Upon timely receipt of
the request, Core Content Pros, will refund the
total payment made by you, less a service and
processing fee of 10% on package amount for a
Content package whereas in case of a website, if
the website is in the development phase the 40%
work cost will be deducted from the package
amount processed for refund.
There are
no refunds for any rush service charges. 24-hour
work fees and 24-hour rush changes are
non-refundable.
In case of
refund approval, the client will get his amount
credited back within next 10-15 Business Days.
We
won’t entertain or refund any orders if
the client stays non-responsive for 45 Days but
the client can send us an email to hold the
project if there is some personal issue. Also if
the client is non-responsive for more than 60
Days then the client has to pay an extra caution
fee i.e. $150 for re-initiating the project.
In case if
the client wants to forfeit the website portion
of the package after 30 days, refund won’t
be applicable; though we can hold the project in
such case and the client can come later and get
the project started again.
Furthermore, the customer shall forfeit the
right to the refund outlined above if customer
request additional revisions (1 or more work
changes regardless of the complexity) or
modifications to any of the initial editions.
You shall also forfeit the right to a refund if
you do not respond in a timely manner to a
status notification from onecontentpro.com.
Should you
receive a refund, you agree that your acceptance
of the refund shall constitute your sole and
exclusive remedy with respect to related
Responses. Additionally, you acknowledge that
you will have no right (express or implied) to
use any Response or other work product, content,
or media, nor will you have any ownership
interest in or to the same.
In case of
finalizing one part of the order, the customer
won’t be eligible for a refund for the
rest of the remaining package.